Storage Sanderstead Accessibility Statement
Storage Sanderstead is committed to ensuring that our website and storage services are accessible to as many people as possible in the Sanderstead area. We aim to provide a positive and inclusive experience for all customers, including people with disabilities, older users, and customers using assistive technologies.
Our Accessibility Commitment
We are working towards meeting the Web Content Accessibility Guidelines version 2.1, Level AA. These guidelines describe how to make web content more accessible for people with a wide range of abilities and assistive needs. By applying these guidelines to our Storage Sanderstead website, we aim to offer an accessible way to find, compare, and use storage options in the local area.
Accessibility is an ongoing process. We regularly review our website and services to identify areas that can be improved, and we update content and features to better support accessible storage for the Sanderstead community.
Screen-Reader Support
Our website is designed to be compatible with modern screen-reader software so that users who are blind or have low vision can access information about Storage Sanderstead facilities and services. We aim to ensure that images include descriptive alternative text where appropriate, headings are structured in a logical order, and important information is provided in text form rather than relying only on visual cues.
We also work to ensure that interactive elements, such as forms and navigation menus, are correctly labelled so screen-reader users can understand their purpose and status. If you find any part of the website that is unclear or difficult to interpret with a screen-reader, you can contact us to let us know which page or feature needs improvement.
Keyboard Navigation
Our Storage Sanderstead website is intended to be fully usable with a keyboard alone, without requiring a mouse or touch input. This is important for users with mobility impairments, as well as those who prefer or need to navigate using keyboard controls.
Key accessibility considerations include a logical tab order, visible focus indicators that show which element is currently selected, and the ability to operate interactive components using standard keyboard commands. We test our website to reduce keyboard traps and ensure that users can move forwards and backwards through content and controls.
Compatible Technologies and Browsers
The website is designed to work with current versions of major browsers, assistive technologies, and operating systems that are commonly used in the Sanderstead area and beyond. While we aim to support a wide range of devices, we recommend using the most up-to-date version of your browser and assistive tools for the best and most secure experience.
Ongoing Improvements
Providing accessible storage information for Sanderstead is an ongoing priority. We conduct periodic reviews, user testing, and internal checks to identify potential barriers. When we discover an accessibility issue, we prioritise a fix based on impact and frequency, and we update our content or code accordingly.
Some legacy content or third-party features may not yet fully meet WCAG 2.1 AA guidelines. In such cases, we will seek alternative approaches or workarounds to provide essential information in an accessible way.
Requesting Information in an Accessible Format
If you experience difficulty accessing any part of the Storage Sanderstead website, or if you need information about our storage units, pricing, or services in a different format, you can contact us with your request. Please include details such as the page you were trying to use, the information you need, and the format that would work best for you, for example large print or a more accessible digital format.
Feedback and Contact for Accessibility
Your feedback helps us improve accessibility for everyone using Storage Sanderstead. If you encounter any accessibility barriers on the website or at our storage facility, or if you have suggestions for making our services easier to use, you can contact us via our usual customer service channels listed on our contact page.
When you get in touch, please tell us as much as you can about the issue, including what you were trying to do, which device or browser you were using, and any assistive technology involved. We will review your feedback and aim to respond with an appropriate solution or update within a reasonable timeframe.
We are committed to making Storage Sanderstead a more accessible storage option for the entire community and appreciate your support in helping us achieve this goal.




